At a time of increasing regulatory scrutiny and medico-legal risk, managing serious clinical incidents within primary care has never been more important. Failure to manage appropriately can have serious consequences both for service organisations and for individuals involved.
This is the first book to provide detailed guidance on how to conduct incident investigations in primary care. The concise guide:
explains how to recognise a serious clinical incident, how to conduct a root cause analysis investigation, and how and when duty of candour applies